A health technology company supporting caregivers and educators across the US
RethinkFirst is a health technology company offering cloud-based tools and training for caregivers and educators supporting individuals with developmental disabilities. They serve organisations across healthcare, education, and employee benefits — with a strong focus on data-driven care and compliance standards.
At RethinkFirst's scale, data operations directly impact care quality. When analysts can't work independently and engineers are pulled into routine tasks, the whole organisation slows down — and so does the care it delivers.
Engineers in the loop for everything — and analysts who couldn't work alone
RethinkFirst's growing data complexity made it harder for analysts to work independently. Engineers had to support daily operations, and onboarding new analysts was slow — with legacy workflows scattered across platforms and people.
Every time something broke, it took an engineer to fix it. Every new analyst needed weeks of hand-holding. The cost of running data operations was high, and the capacity to scale was limited — a structural problem that only got worse as the team grew.
Self-serve data operations — built for analysts, not just engineers
Mammoth gave RethinkFirst's team the tools to work independently — at every level:
- Data Passthrough Controls to troubleshoot workflows safely, without engineering support
- Dataflow Maps to visualise end-to-end data relationships — no guesswork
- Collaboration Tools enabling shared workflows across technical and non-technical staff
- A Self-Serve Academy to upskill team members on data handling independently
- Full audit trails and enhanced visibility across all workflows
50+ hours saved. 94% cost reduction. 10× ROI. Analysts independent in under 2 weeks.
- 86% reduction in manual work — 50+ hours saved per month across the team
- 94% cost reduction in data operations infrastructure and maintenance
- 10× ROI — the platform delivered ten times its cost in measurable value
- 70% reduction in troubleshooting time — issues resolved without engineering
- New analysts onboarded in under 2 weeks — contributing independently from day one